I don't want to work without an AI assistant

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[About the productivity gains that Microsoft Copilot will bring.

70% of users experienced an increase in productivity when using Copilot. Task completion speed also increased by 73%.

Reduction in email processing time (64%), faster drafting (85%), and more efficient meeting follow-up (86%)

On average, users save 14 minutes a day, or 1.2 hours a week. Many users use that time for focused work (53%) or meetings (16%).

77% of users say they would not want to work without Copilot; 30% say it would influence their choice of employer

[Effectiveness in meetings, email, information retrieval, writing

29% speed improvement in overall tasks. Writing completed in 8 minutes (14 minutes without Copilot)

Meeting summaries are 3.8 times faster (completed in 11 minutes)

18-19% improvement in email clarity and conciseness

Information retrieval is 27% faster (completed in 18 minutes)

Effectiveness in each department

Creation of 90 minutes/week of time for sales representatives. Increased customer response time and improved personalization.

12% reduction in resolution time per case for customer support representatives, with 10% of cases resolved on their own.

44% increase in accuracy and 26% increase in speed for security personnel

In general, it has been demonstrated that the use of Copilot can greatly increase individual productivity. On the other hand, how to utilize the time saved is important, and the organization will be required to transition to an AI-based work style. The key to the future of work will be to actively utilize Copilot for habit formation and to allocate more time to creative, human-like work.

The survey covered the following

Enterprise users who participated in the Copilot for Microsoft 365 early access program

Microsoft internal sales and customer support personnel

New analyst in the security field

Employees working in 6 departments (Sales, Customer Service, Finance, IT, Marketing, Supply Chain) in 12 countries

These users were surveyed to determine the impact of Copilot use on their productivity and operational efficiency.

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